25 February, 2014 15:28

Newsletters have a proven track record for creating front-of-mind awareness, establishing and maintaining credibility, and publicizing an organization to the community. Here are a few tips to improve the effectiveness of your newsletter:

  • Become a resource by including how-to articles, helpful industry tips and tricks, and links to other articles and podcasts that may be of interest to your audience.
  • Feature a special offer or promotion in each issue to track your newsletter results.
  • Include a customer testimonial section to highlight customers who are finding success using your products or services. This will not only boost your credibility, but also increase customer visibility.
  • Offer subscribers a "sneak peak" at new products. This will make them feel special and encourage them to spread the word about their insider knowledge.
  • Create an "Ask the Expert" section, featuring industry experts to answer customer questions. Include the name and business of the customer who asks the featured question.
  • Keep track of customer/recipient birthdays and send them a free birthday giveaway or discount.
  • Provide highlights from an online customer portal or discussion board where customers can chat about industry trends, new products, and other relevant issues. Include a web link, and encourage newsletter readers to join in the discussions.
  • Commit to a regular schedule. Readers will look forward to and expect your newsletter, so inform them if you take a hiatus from the regular routine.
  • Post current and archived issues on your website with a link to subscribe.

Give us a call today if you’d like to see examples or need more ideas for creating a newsletter that your audience will look forward to receiving. Our creative experts would love to help.

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