Archive for January 2017

Three Brothers and Success

January 31, 2017

In a town with lots of industries and choices of careers, three brothers grew up and began to pursue their paths in work. Based on their father’s wisdom and teachings, they all decided they wanted to work in a field that would eventually let them start their own businesses. The oldest became a lawyer. The middle brother became an accountant. The youngest brother, however, didn’t want to be an office professional but, instead, enjoyed food, so he became a cook. All three left home, set off to pursue their goals, and wished each other the best.

The Lawyer and the Accountant

The years passed and the lawyer made a lot of money, but he was always miserable and in debt. Everything about his job was about fighting or arguing, and eventually, he lost his own marriage. The lawyer was regularly complaining about his work whenever asked. The middle brother found himself living a life of stress. He chose to be an accountant because he thought it was a safe career path for income, but he found himself always under extreme pressure to complete his work and make sure it was accurate. The stress became so intense the younger brother was regularly sick and became a prime candidate for serious health problems before he was middle-aged.

The Cook

The younger brother focused on what he wanted, learning how to be a cook. Every day in the kitchen was where he wanted to be, so it never felt like work. His enjoyment quickly increased his skills in cooking, and soon he became a head chef. He was doing so well he chose to open up his own restaurant. It wasn’t the biggest place, and it wasn’t the most expensive. However, the youngest brother loved his job, and that made a difference in his food, his staff, and the experience of his customers.

Which Brother Had the Right Idea?

Essentially, the best place to be as a business or business leader is to love what you do every day. If you’re not happy in your work, your market position or your role, you will never be able to manifest your full potential. Happiness and satisfaction are key elements of success, especially for business leadership who look for someone to follow and emulate in their own tasks. Sure, your business can have some immediate success, as in the case of the lawyer brother, but ultimately, the angst and frustration catches up with everything and becomes a psychological burden in the workplace. Don’t be that older brother. Find your love and make it come to your career and your path. You will be happier, your productivity will be higher, and staff will follow your lead.

Making Sense of Paper Coating: How it Affects Your Efforts and What You Need to Know

January 27, 2017

A lot has been written about the effectiveness of print marketing versus digital marketing – so much so, that we’re not going to get into it here. It’s safe to say that both have their fair share of advantages and when used effectively, can compliment one another very nicely. There is one major benefit that print marketers have that their digital brethren don’t share – the paper itself.

People like to feel something in their fingers when they read it or consume it. One of the biggest contributors of that phenomenon is paper coating. Knowing how it affects what you’re trying to accomplish is one of the keys to making the best possible paper decisions moving forward.

The Role of Coating in Marketing

We’ve already covered paper stock, along with how that stock affects someone’s initial impression of a piece of marketing collateral. Making an effort to select the right type of stock can have a significant affect on the way someone experiences your marketing materials for the first time. Another contributing factor, however, is the coating – or the lack thereof.

When paper is coated, it’s treated with a compound or polymer to make sure that the finished product has certain qualities that weren’t initially present. Paper can be used to give your flyer a subtle sheen or surface gloss, for example, or it can even take a thinner piece of paper and make it feel thicker in someone’s hands. It can be used to make a rougher piece of paper feel smooth, or even reduce the way that ink is absorbed when someone runs their fingers across it.

The coating is introduced onto paper stock using an offset press through a process that varies depending on exactly what type of coating you’re talking about. Semi-gloss coating, for example, is often called "UV" coating because the paper itself is coated with a high gloss under intense UV lights.

The Many Types of Coatings to Choose From

Just as was true with paper stock, you have a broad range of different options available to you when it comes to coatings depending on what you’re trying to accomplish. These include, but are certainly not limited to, ones like:

Matte Paper.
If the coating on paper was like the paint in your home, think of matte like a flat paint. It produces a high-quality result, but the coating itself does little to help those colors pop in the way you might need it to.

Glossy Paper.
To continue with the "house paint" analogy, glossy paper would be like semi-gloss paint. It introduces a beautiful sheen into the finished product, but it isn’t necessarily super shiny like a mirror.

Coated paper.
If you’ve ever seen a piece of paper that was very, very shiny, you were looking at a piece of coated paper. This is commonly referred to as C2S paper, which is short for "coated (on) 2 sides."

In the end, paper coating requires you to add a new dimension to your thinking concerning your print marketing collateral. You can’t just think about the impression you make when someone sees your next flyer or brochure – you need to think about the impression you give off when they feel it, too. Do you want something super shiny, or would something with a more traditional sheen do? The answer, as always, will depend on exactly what it is you’re trying to accomplish.

New Year’s Resolutions for Your Small Business

January 24, 2017

It is a tradition of sorts to make resolutions for the New Year, such as losing weight or eating healthier. Some people also include resolutions that impact their family’s future, such as resolving to plan two family vacations this year. However, most resolutions are quickly forgotten as people fall into their habitual way of living. A better solution is to plan goals for the year and break them down into smaller, easy-to-accomplish steps. Similar to planning personal resolutions, you can also make resolutions for your small business. By looking back at the year behind you and analyzing your company’s performance, you can resolve to alter your results this year by changing your behavior.

What is the Difference between Resolutions and Goals?

A resolution is a promise to take action. It is easy to break a resolution because there is nothing except for willpower holding you to that action. A goal is a specific, measurable finish line that you aim to reach by a specific point in time. The biggest difference between a resolution and a goal is the exactness or the ability to measure your results. It is possible that your resolution for this year is to lose 10 pounds. If you are a planner, you might take the time to figure out how you will do that. Perhaps you will visit the gym each day and cut out sweets from your diet. If you stick to your resolution, you will reach your goal. However, the minute you stop the change in your behavior, it’s very likely you’ll be saying hello again to that 10 pounds on your hips.

Planning a goal takes more than making a promise to yourself. Instead, planning a goal requires that you set a goal that you can realistically achieve, and then set out the steps to get you there. Once the journey begins, success is more likely if you remind yourself of your goals regularly, reward yourself as you achieve milestones, and measure your results to make changes to your plan along the way.

Collaborating with Your Team

Unless your business has only one employee, yourself, it is a good idea to sit down with your team and ask them to contribute toward making goals for this year. Many companies create three-to-five year goals and then break them down into specifics when each year arrives. Since your team will be the people in the trenches who are taking action to reach the goal, inviting them to collaborate with you on the plan will give them a reason to become more invested in the outcome.

Why is January a Good Time to Make Plans?

Not all companies start their fiscal year in January. If your fiscal year begins in a different month of the year, then start your plans then. For those who follow the calendar year, January planning will focus all of your team on where you want to go. It will drive them to work harder and achieve more as long as you continue to refocus them towards the goal throughout the year.

Don’t forget to reward yourself and your staff for incremental achievements. People need incentives and reminders to keep moving forward and improve behaviors. Work on creating good habits that make goals achievable and coach those who struggle with them. Remember everyone has something unique to contribute and learns differently. Ask your team what they need to succeed.

Visual Marketing Content Trends to Prepare For in 2017

January 17, 2017

The new year often brings with it a time of unabashed change. Regarding visual marketing content, this seems to happen like clockwork every January as a legion of marketing professionals re-ignite their search for the “next big thing” to attract the attention of their target audience. If you want to make sure your 2017 begins as strong as it possibly can, there are some key visual marketing content trends that you need to be aware of.

Integration Continues

According to SmartInsights, one of the biggest upcoming visual content trends to prepare for is nothing new – a further integration of digital and traditional marketing. Only 5% of marketing professionals who responded to a survey say that their campaigns are fully optimized and integrated at this point, but 33% are actively trying to get to that point. Another 33% are currently experimenting with limited integration, and another 12% consider themselves integrated, but not necessarily optimized in the way that they’d like to be. That certainly doesn’t mean they aren’t trying, however.

Never forget: anyone who tells you that you should rely on EITHER print OR digital marketing is probably just trying to sell you something. To reach the widest possible audience, you need to look at them as two important halves of the same whole.

Visual Content Is No Longer a “Single” Technique

In the recent past, marketers tended to look at visual content the same way they looked at social media or video production – all separate techniques that made up a larger marketing campaign. This has been particularly true in terms of people who were doing both print and digital marketing. Visual content was more towards the print side of things, whereas digital skewed towards text-based materials. The wind is changing, though, and it’s clear that visual content no longer serves this purpose. Instead, it must become the very foundation of your larger campaign, the through-line that connects all of your various channels together in a visual way.

Case in point: research has shown that people following directions with both text AND illustrations do an incredible 323% better than those who are only relying on text. When taken together, this means that visual marketing content has a place in every aspect of your larger campaign, from that email you’re about to send out, to new leads, to the breathtaking new flyer you’re about to hand off to USPS. From that perspective, the biggest trend in visual content marketing to prepare for is the very idea that you’ll now be relying heavily on these elements in more places than ever before.

Looking Forward

These are just a few of the key visual marketing content trends that you need to be aware of to prepare better for what awaits you in 2017. One thing is for sure: visual marketing collateral is here to stay, and in many ways, it is more effective than ever. The shape that collateral takes is changing, though, as it should be, and it’s up to you to stay ahead of the curve, so you don’t accidentally find yourself getting left behind.

How to Put Apps and Social Media to Work for You as a Business

January 10, 2017

Running a successful business today means putting social media to work for your company. Regardless of industry, a strong social media presence allows you to maximize your reach, while at the same time generate sales from other sources aside from local consumers. Whether you are launching a startup or looking to expand a current business, utilizing social media and various applications that are beneficial to teams and industry leaders is a way to stay one step ahead of the competition while reaching a much wider audience.

Branding Your Company’s Social Media Presence

Before setting up social media platforms including Facebook, Twitter, Snapchat, and Instagram, it’s important to consider the audience you want to reach regarding demographics and age groups. How do you want to present your company? What voice do you want to implement when showcasing products or services? Are you planning to share graphics, videos, or humorous updates to potential customers? Carefully consider the voice, tone, and style you want to use to represent your brand based on the audience you plan on reaching (with paid or organically grown content).

Social Media Tips for Business

When creating social media pages for your business, using the same handle and username for all options is highly advisable. Steer clear of confusing names or characters that may leave users lost or unsure of your page’s authenticity. Consider the flow of your posts and the type of content you produce to streamline your pages and keep users coming back for more. Share real stories and content from relevant industry professionals, helping to build brand loyalty and authority. Consistent updating is the key to maintaining relevancy while also keeping potential customers engaged in hearing what you have to say.

Slack

Slack is known throughout both the startup world as well as large-scale companies to help teams and employees better communicate with one another. As a free app download available for both Android and iOS phones, Slack allows individuals within a company to create selective "channels" for marketing, general chat, social media, and any other customized channel that is fitting for your business. Sending messages to an entire team simultaneously allows employees to work more efficiently while also staying on topic with unlimited channels available. Sending images, graphics, and documents is also a possibility with Slack, making it extremely useful when completing everything from print projects, marketing material outlines, to setting goals for an upcoming week or month.

Houseparty App

One application that is growing fast within business markets is an app that was originally designed for college students and a younger demographic altogether. The Houseparty App is free and available on Android and iOS phones, allowing users to create private or public "rooms" to video chat with one another "on the fly." Although Skype is an alternative, along with GoToMeeting, Houseparty is entirely free and allows up to 8 users in one room simultaneously. Chatting with team members or employees who work remotely will help everyone to catch up on projects and plans quickly regardless of location.

Evernote

Evernote is a classic app that is useful for saving documents, photos, and even print materials you want to share with your entire team or specific employees with ease. The free version of Evernote allows users to upload 60 megabytes of data each month, with premium versions available for large-scale companies. Using Evernote is a quick and easy method of showcasing updates, saving and pinning websites to share, and collectively engaging in one another’s finds online (without pesky bookmarks and browsing).

Take time to consider your company’s needs regarding finance, communication, and time management to assess which type of apps work best for your teams. Find the voice and branding of your business to appeal to potential consumers without sounding robotic or "too corporate," while still resonating with those who are interested in your products or services. The more you truly understand the needs of your consumers, the easier it becomes to relate to them, helping to boost sales, loyalty, and interest in any industry.

Qualities That Brands With Longevity Share

January 6, 2017

In the world of business, there is perhaps no commodity more precious than longevity. Getting a brand up and off the ground is one thing – keeping it around for the long-term is something else entirely. Creating longevity will rely in large part on your marketing, although this is only one small part of a much greater whole. The best marketing campaign in the world can’t create a long-standing, successful brand if a few qualities aren’t underneath it all just waiting to be communicated to the widest possible audience.

They Trigger an Emotional Response

One of the biggest traits that all brands with serious longevity share is the fact that they’re able to trigger an emotional response with their target audience, creating a loyal army of followers. This is true both with the way they market AND the way that response integrates into the service they provide.

Apple is a great example of this based on their image as the "hip, trendy" electronics company. People see a sleek, sophisticated Apple product in an equally compelling ad and they can’t help but think, "That looks really cool; I want that." The same goes for a company like Amazon.com, albeit from a different angle. The way that Amazon has embraced personal marketing, both regarding the advertising it creates and with regards to the personalized recommendations that each user enjoys, makes them think, "I like Amazon; they get me." That type of emotional connection is something you just can’t put a price on.

They Live Up to What They Promise

All of the best brands with serious longevity share the fact that they live up to the promises they make in their marketing materials. This comes from a deeper understanding of not just the people they’re trying to attract, but who those people are and what they want. These brands know how to communicate with their target audience and, as a result, don’t just live up to their promises, but they know how NOT to make a promise they can’t keep.

Take FedEx, for example. Entrepreneur.com recently cited FedEx as a brand with an incredibly strong corporate identity, owed largely to the fact that it’s operations are so incredibly efficient. FedEx is a brand built on trust, and the road to trust is paved with promises that have been kept in the past. FedEx is seen as an incredibly reliable service, and people in need of shipping rank FedEx favorably in that regard. This creates something of a self-fulfilling prophecy – a symbiotic relationship that only strengthens over time specifically because FedEx knows what its audience wants and it knows how precisely to give it to them every time.

Once again, Apple is another example of this idea in motion. They promise products that "just work" and have historically delivered on that promise time and again. This has made them not only one of the most successful brands in the world, but also one with serious longevity in an industry where companies come and go like the weather.

These are just a few of the core qualities that all brands with longevity share. Remember that in the grand scheme of things, brands come and go all the time. Creating a brand is easy, but if you want to make sure that your brand stands the test of time, you need to focus on offering something truly unique on an ongoing basis.

2017 Price Change Information: USPS Marketing Mail and What You Need to Know

January 3, 2017

A new year always brings with it a variety of different changes, and it seems that 2017 will be no exception, as far as the United States Postal Service is concerned. Anyone who relies on the USPS for their direct mail marketing activities would do well to sit up and take notice, especially with regards to the price change information and other news that has recently been announced.

What’s In a Name?

According to PitneyBowes.com, the USPS "Standard Mail" tier will be rebranded as USPS Marketing Mail in 2017. Additionally, what was previously known as "Alternate Postage" will now be called "Share Mail." Pricing structures have been changed (and arguably, simplified) accordingly.

When the new branding goes into effect, letters that are 3.5 ounces in size or less will cost $0.284 – a reduction from the current $0.290 pricing structure. Flat rates for items that are four ounces or less, on the other hand, will actually increase to $0.555 from the current rate of $0.546 that is expiring. It’s important to note that these rates are for the USPS Marketing Mail items that are processed through non-automation means.

Other Upcoming USPS Changes

The USPS also announced a number of other changes, particularly to items that fall into the presorted mail category. Overall, people can expect a price decrease on average of about 0.25%, though it’s important to note that certain types of items will actually increase in price at the same time.

One change that marketers will no doubt be happy about is the fact that presorted First Class Mail will see a significant price reduction. Starting at the end of January, sending 3.5-ounce materials will now cost the same price as a one-ounce letter. Up until these changes go into effect, the pricing category ranged from one to two ounces, not 3.5 ounces.

Those First Class letters up to one ounce will now cost you $0.49 as opposed to the current $0.47. Flat rates up to one ounce will increase to $0.98 from $0.94, while First Class Mail parcels will allow you to pay one price ($2.67) for any item up to four ounces in size. Each additional ounce will cost you $0.21, which is actually one of the few categories of pricing that will remain unchanged in the new year.

Changes Behind the Scenes in 2017

It’s also important to note a significant change in the way these types of items are processed. Items that used to fall under the 3-Digit and AADC categories are being combined with First-Class Mail Presorted Automation Letters and USPS Marketing Mail Automation Letters. Ultimately, this won’t really change the price that you can expect to pay when you send your marketing materials out into the world, but in theory, it should make them easier to process and send out once they’ve made their way into the hands of the United States Postal Service.

All of these changes will go into effect on January 22, 2017. Until then, the current pricing structure will still apply. As marketing budgets get tighter than ever during a period where direct mail marketing has never been more important, it’s always essential to stay as up-to-date as possible on any and all USPS pricing changes to help make sure you’re getting the most out of your hard-earned (marketing) dollar.